Here for You: Navigators For Cancer Patients
If you have been given a positive cancer screening result or diagnosed with cancer, you may feel overwhelmed by the challenges of getting diagnostic testing or the important decisions you need to make about treatment, family, employment, insurance and more. The stress can require energy that would be better devoted to your care and treatment.
The goal of our Navigator service is to assure that you receive timely, quality diagnosis and treatment for your cancer. Our Navigators are experienced oncology nurses or physician assistants who work with our entire team of cancer experts to provide you with all the services you need to fight your cancer.
Evidence shows that having a Navigator available to assist throughout the process can dramatically improve cancer patients' chances of receiving the best possible care.
The Center for Cancer Prevention and Treatment recognizes that treating and living with cancer requires a team effort. Your Navigator will help serve as a liaison between you and the St. Joseph Hospital care teams while providing the tools needed to successfully manage your cancer care.
Our Navigators will work to remove any barriers that stand between you and effective, comprehensive cancer care. They will also help you adhere to your treatment plan and any lifestyle changes it requires.
Our trained Navigators will work with you and your family to help you manage your cancer care, including assisting with any or all of the following:
- Coordinate appointments with physicians and other care providers. Your Navigator will ensure your appointments are scheduled as conveniently and quickly as possible.
- Coordinate referrals to other support services, such as nutrition counseling, individual and/or family counseling, support groups and physical therapy, which may benefit your cancer treatment and recovery.
- Let you know what to expect during appointments and treatment. Your Navigator can give you previews of what will happen during each appointment and help you keep track of questions you want to ask your care providers.
- Organize and understand your paperwork. Keeping paperwork organized is important to receiving maximum benefits from your insurance provider and other sources of payment. Your Navigator can also refer you to people who will help you understand your benefits.
- Overcome barriers to diagnostic testing.
- Find the information you need to make decisions. Your Navigator can ensure you have the most current and complete information on your treatment options.
- Answer questions about your care. You may ask your Navigator any question about your diagnosis and treatment; he or she will consult with physicians and other care providers as needed to help you find the answers.
- Identify sources of financial support. If you don't have insurance, or your insurance does not cover the entire cost of your care, your Navigator can refer you to people who will help you find sources of financial assistance.
- Identify cancer research trials for which you may qualify. Your Navigator, with assistance from our research nurses, can help you determine if there are any trials of new treatments in which you could participate.
- Provide emotional support and understanding. Cancer treatment can be physically, emotionally and spiritually demanding. Your Navigator can help minimize any distress by listening to your concerns and referring you to sources of helpful information and support.
- Coordinate any follow-up care at the completion of treatment. Your Navigator can help guide you to the next stage of recovery and/or management of your cancer.
The services of a Navigator are available to you from the time you receive a positive cancer screening result through the completion of your treatment. In addition to being knowledgeable and efficient, our Navigators are compassionate. They understand your challenges, hopes and concerns. Contact our Navigators about all the ways in which your cancer diagnosis affects your life.
- Breast Nurse Navigator: 714-734-6233
- Colorectal Cancer Nurse Navigator: 714-734-6235
- Gynecologic Oncology Nurse Navigator (ovaries, uterus, vagina): 714-734-6225
- Head and Neck Cancer Nurse Navigator (oral cavity, larynx, thyroid): 714-734-6238
- Melanoma Nurse Navigator: 714-734-6234
- Neuro-Oncology Nurse Navigator (brain, spine, peripheral nerves): 714-734-6238
- Thoracic Oncology Nurse Navigator (lung, esophagus, mediastinum): 714-734-6236
- Liver, Bile Duct, and Pancreas Navigator (liver, pancreas, bile duct, stomach): 714-734-6295
- Urologic Oncology Nurse Navigator (prostate, bladder, kidney, testes): 714-734-6237
- Community Outreach Nurse Navigator (patients with positive screening results having difficulty accessing diagnostic testing): 714-734-6226
For any other cancers not listed, please call 714-734-6227.