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Patient Satisfaction

At St. Joseph Hospital, for over 78 years, we have emphasized our Core Values of Dignity, Service, Excellence and Justice as we provide the communities of Orange County with compassionate service. We work very hard to ensure your experience and satisfaction with your care and service is the best possible. We hope you will strongly agree that we are providing you with great service. When you are with us, please let any member of our staff, or a supervisor, know if we can help improve your stay or visit.

AVATAR International — What Our Patients Say About Us
St. Joseph Health System hospitals now have access to new feedback from our patients on their experience with our care. AVATAR International is a consulting company that compiles patient survey information for hospitals. Hospitals use this information to help provide better patient care.

Patients responded to the following statements:

  • I would prefer to return to St. Joseph Hospital - Orange without hesitation, if care is needed.
  • Compared to other local or regional hospitals, St. Joseph Hospital – Orange provides the best care.
  • I would recommend St. Joseph Hospital – Orange without hesitation to others.

 

Patient Care Area AVATAR
National Average

St. Joseph Hospital
Current Performance
(March 08 - April 09)

Emergency Department 79.06% 84.54%

Inpatient Behavioral Health

83.94%

85.38%

Inpatient Services

87.20%

91.31%

Outpatient Services

87.71%

92.60%

Obstetrics

88.68%

90.69%

Outpatient Surgery

89.45%

93.30%

To read more about what our patients say about us, click here.