For Visitors

Visiting Information

H1N1 (Swine Flu) Alert

To protect the health of our patients and employees, St. Joseph Hospital is strictly enforcing public health agency recommendations to prevent the spread of H1N1 (Swine Flu).

If you have:

  • Fever
  • Sore throat
  • New cough

You will not be allowed to visit any patient. Thank you for helping us protect our valued patients and employees.

Hospitals are a place for treatment, rest and recovery. Patients need a quiet, healing environment to recover. Please observe the following:

Cellular Phones

Cell phones are an appropriate form of communication but must be turned off in certain locations. These areas include our Critical Care Units, (CV-ICU, MICU, SICU), Cardiac/Renal Unit, Medical Telemetry Unit, Surgical areas (CV-OR, CV-PACU, CV-Pre-Op, Main OR, Main SPU and Main PACU), Surgery Center (3rd floor St. Joseph Hospital Outpatient Pavilion) and the Behavioral Health Unit. If you have a cell phone on your person in one of these areas, please turn it off. A cell phone that is turned on is just as hazardous as if you actually use the phone to call someone. Observe posted signs as cell phones may interfere with patient care equipment. If visiting the above areas, please use lobby waiting or outdoor areas to use your phone. Please be considerate of others when using your cell phone.

Smoking Policy

As a leading healthcare provider in our community, St. Joseph Hospital is dedicated to creating a healing environment for our patients. A smoke-free patient environment supports this mission and enables us to provide the highest quality, safest healthcare possible. Therefore all patients (except those in our Behavioral Health Services unit) are not permitted to smoke anywhere in the hospital or on hospital property.

Special Services Available for Family and Guests


An ATM is located in the St. Joseph Hospital Cafeteria located in the basement. An ATM is also located in the St. Joseph Hospital Outpatient Pavilion.

Family and Guest Meal Service

Meals for your family and guests are available either in the Cafeteria (located in the basement of the hospital), or at the Plaza Café, located on the first floor of the St. Joseph Hospital Outpatient Pavilion. Family and guests may also order from the Room Service Dining On Request menu for a fee of $5 per breakfast, $7 per lunch and $9 per dinner. Cash will be collected at the time of service.

Hours of Operation:

  • Cafeteria: 6:30 a.m. to 7 p.m. and 8 p.m. to 3 a.m.
  • Plaza Café: 7 a.m. to 4 p.m., Monday through Friday only


As a not-for-profit charitable organization, St. Joseph Hospital’s mission of providing compassionate, high-quality health care is sustained through philanthropic support from our patients, their families, and others in our community. Tax-deductible contributions can be made to support the hospital’s greatest needs or you may designate your gift to a special program (such as the Cancer Center or Heart Center). For more information on how you can make a difference in the lives of others, call the St. Joseph Foundation at (714) 347-7900.

Gift Shop

The St. Joseph Hospital Wishing Well Gift Shop, located in the main lobby, is stocked with stationery, toiletries, snacks, magazines, newspapers and other gift items. The Wishing Well Gift Shop is open Monday through Friday from 9 a.m. to 7:30 p.m.; Saturday from 10 a.m. to 4 p.m.; and Sunday from 12 to 4 p.m. Call for holiday hours. We accept Visa, MasterCard and Discover. A smaller gift shop is located in the lobby of the St. Joseph Hospital Outpatient Pavilion.

Muth Healing Garden

The Muth Healing Garden, located on the 2nd floor of Building 2, is a quiet place for respite available to all visitors. Enjoy the outdoor air, trees, flowers and gentle waterfall. The Muth Healing Garden is open from 7 a.m. to 10 p.m. There is no smoking, eating or cell phone usage permitted in the Garden.


Newspapers are available in the Wishing Well Gift Shop, located in the hospital’s main lobby.


Parking is located in the parking structure on the hospital campus and can be accessed from W. Stewart Drive. Click here for a campus map.

TDD for Hearing Impaired

St. Joseph Hospital provides services for hearing-impaired patients. The hospital TDD number is (714) 744-8624.

Valet Parking

St. Joseph Hospital provides Valet Parking Services for patients, visitors, and physicians. The optional valet program is located at the patient drop-off area on Stewart Drive. There is a flat-rate charge for this service.

The hospital also provides a Tram Service for those who do not wish to participate in the Valet program. The Tram Service is most beneficial for those who experience difficulty walking from the parking structure to the hospital, or to and from outpatient buildings on campus. Contact the Security Services Department at (714) 771-8050 for details.

Vending Machines

Vending machines are located in the hospital basement (adjacent to the Cafeteria) and in the waiting room in the Emergency Department. There are also vending machines in the family waiting areas on the 3rd and 4th floor of Building 2.

Visiting Hours and Guidelines


  • A maximum of two visitors (three in a private room) may be with the patient at one time.
  • The patient lounge or the hospital lobby is used by visitors while waiting to visit a patient.
  • Visitation hours are between 8 a.m. and 8 p.m. One visitor may be allowed to spend the night. Please discuss with the patient’s caregiver.
  • For health reasons, it is recommended that children under 2 years of age remain at home unless there are special circumstances. Please discuss these circumstances with your nurse.
  • Children of any age cannot be left unattended on the hospital campus.
  • Visitors coming to the Intensive Care and Critical Care units should obtain prior approval by phone from the waiting room or main lobby.
  • Other than visitors to Obstetrical Units, children under 12 years of age are not permitted.
  • Children under 12 are not permitted in MICU, SICU and CVICU.


  • Only siblings are allowed on Obstetrical Units.
  • Any siblings with illness, or symptoms of communicable disease will not be permitted.


  • Children are allowed to visit as long as they are healthy and attended by an adult at all times.
  • Friends or family members who have a cold, sore throat or sickness of any kind are not allowed to visit.
  • No living plants, flowers or items with moss are allowed on the unit at any time. These items carry fungus and bacteria, which can be harmful to our patients.

Behavioral Health Unit:

  • Visitation hours are between 6 p.m. and 7 p.m. daily.


Wayfinding kiosks are located in key areas around our campus. Patients and visitors can search for departments, services, physicians and major off-campus services, such as banks, restaurants, churches and more. Maps can be printed for your convenience.